To avoid any Order/Delivery inconvenience, we at Crew Welfare Center like to double check each and every order with the customer first, before delivering it on-board.
We know receiving an order in the wrong size, color or even with the wrong specs, can be super frustrating and inconvenient.
That is why we will always ask to fill in your Whatsapp number before delivering an order, so we can make sure this won't happen!
Free items with Collective orders!
Thanks to our sponsors we can giveaway free items when you place a collective order with multiple crew members. This way, when you order the whole crew profits! Or you can of course decide to keep it all to your self.
These are the free items you will receive with the order amount:
> $500 - FREE WHIPPED CREAM CAKE
When ordering more than $500 you will receive 1 free whipped cake good for 12 persons.
> $1500 - FREE HAMBURGER / CHILI CHICKEN BURGER
When ordering more than $1500 you will receive a free hamburger or chili chicken burger per crew member from McDonalds.
> $2000 - FREE SOUVENIR FRIDGE MAGNET
When ordering more than $2000 you will receive 1 free fridge magnet per crew member.
How to order step-by-step:
1. Start Shopping
Put all the items you want into your online shopping cart.
2. Check with your crew mates
Make sure to ask your crew mates if they need anything so it will be easier to get:
No delivery charges
Free food & souvenirs
Tip: Make sure to order everything from 1 account to avoid double delivery charges.
3. Double check your complete order
Make sure you got all the items you want, the right amount and right specifications.
4. Click on 'Check out' and fill out all your information
Fill out your contact information.
5. Send your order
Click on 'Send order for confirmation'.
6. We will contact you as soon as possible to confirm your order
We will contact you to confirm te order, and inform you about the delivery charges if these are applicable.
7. Delivery!
We will deliver your order on-board, and payment can be done in cash or card (Euro or USD).
Delivery policy
Orders below $350 are subject to a $35 delivery charge
Orders of $350 and up, no delivery charge (order must contain at least 3 different items)
We do NOT charge extra for deliveries on weekends or any holidays.
If ordered before 15:00 hrs on weekdays, we can deliver most items still on the same day. It is recommended to place your order before vessels arrival, to make sure you get your order.
Payment policy
Payment is only done upon delivery!
Payments are possible in Euro or US Dollar by cash or card against a valid invoice.
For card payments, we will bring an electronic PIN device with us upon delivery.
We accept all the shown cards / payment methods.
Prefer to order by regular email? No problem, email us at: Rotterdam@crew-welfare-center.com
Choosing a selection results in a full page refresh.
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Your order has been placed.
Your order has been received!
Please be aware you order has not been fully confirmed yet! We will first contact you on Whatsapp on your given number to double check everything and set a delivery date.
We will be in touch as soon as possible.
Got any questions? Contact us at: +31 (0) 687 955 386 (Whatsapp) or Rotterdam@crew-welfare-center.com
Thank you for shopping with us and have a great day! :)